Woman: Hello, Wilson's Office Supplies.

女：你好，威尔逊办公用品。Man: Hello, this is Gillmann International. I'm afraid the desk you delivered last week is too large. Could I change it for a smaller one?

男：你好，我是吉尔曼国际公司。你们上周送来的桌子太大了。我可以换成小一点的吗？Woman: Yes, certainly. What is the name again?

女：是的，当然。请再说一遍名字好吗？Man: Gillmann International, spelt G-I-double L-M-A-double N.

男：吉尔曼国际公司，g-i-l-l-m-a-n-n。Woman: Right. What's the date of that order?

女：好。那个订单的日期是什么时候？Man: The invoice is dated the fifth of July... . I can give you the order number: DT one, nine, O, double five.

男：发票日期是7月5日……我可以给你订单号：DT19O25。Woman: Yes, here it is. Have you a copy of our catalogue there? You ordered the hundred and thirty-seven point five centimetre desk, didn't you?

女：是的，找到了。你有我们的产品目录吗？你订的是137.5厘米的桌子，对吗？Man: Yes, that desk is too wide. It's the smaller one I need - one hundred and thirty-one centimetres wide.

男：是的，那张桌子太宽了。这是我需要的小一点的——131厘米宽。Woman: Yes, that's reference number ZY double eight-three-two-O.

女：是的，型号是ZY88320。Man: Yes, fine. And could you collect the other one when you deliver the new desk?

男：是的，很好。你们送新桌子的时候能帮我带走另一张吗？Woman: Yes. This desk is cheaper, it's a hundred and seventy-nine pounds ninety-nine.., so that'll be... a hundred and sixty-two pounds with your normal ten-per-cent discount.

女：是的。这张桌子比较便宜，是179.99镑。那么打九折就是162镑。Man: Good. Could you credit our account?

男：好。我们可以赊账吗？Woman: Yes, that'll be twenty-seven pounds. We could deliver the new desk next Thursday, the fourteenth, or the following week on the nineteenth.

女：可以，总共27英镑。我们可以在下星期四，14号或者下个星期19号把新桌子送到。Man: Um, the later date is best. You've got our address.

男：嗯，晚一点的日期最好。你有我们的地址。Woman: Yes. We'll put the credit through after delivery.

女：是的。交货后，我们完成赊购。Man: Good. Thanks for your help...

男：好。谢谢你的帮助…